Voice and tone · nuanced
VT-04
Be confident, not arrogant. State things directly without hedging or over-qualifying. Qualification language is acceptable when making definitive claims would be misleading or legally inaccurate — for example, eligibility statements in healthcare, finance, or legal contexts where outcomes depend on individual circumstances.
Pass example
This will take about 5 minutes.
Fail example
This should probably take around maybe 5 minutes or so.